> For the complete documentation index, see [llms.txt](https://docs.wrangle.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.wrangle.io/integrations/email/forwarding-with-gmail.md).

# Forwarding with Gmail

## Setting Up Forwarding in Gmail

1. **Open Gmail Settings**
   * Sign in to your Gmail account
   * Click the **Settings** gear icon in the top right
   * Select **See all settings**
2. **Navigate to Forwarding Settings**
   * Click the **Forwarding and POP/IMAP** tab (or **Forwarding** tab in newer Gmail)
3. **Add Forwarding Address**
   * In the "Forwarding" section, click **Add a forwarding address**
   * Enter the Wrangle forwarding address (the one displayed in Step 3)
   * Click **Next**, then **Proceed**, then **OK**
   * A verification message will be sent to the forwarding address
4. **Verify Forwarding Address**
   * Check the email inbox for the Wrangle forwarding address
   * Click the verification link in the email from Gmail
   * Return to Gmail settings and refresh your browser
5. **Enable Forwarding**
   * In the "Forwarding" section, select **Forward a copy of incoming mail to**
   * Choose the Wrangle forwarding address from the dropdown
   * Select **Keep Gmail's copy in the Inbox** (recommended)
   * Click **Save Changes** at the bottom of the page
6. **Return to Wrangle**
   * Go back to the Wrangle setup page
   * Check the checkbox that says "Automatic email forwarding has been enabled"
   * Click **Proceed**

**Reference:** [Gmail Forwarding Help](https://support.google.com/mail/answer/10957?hl=en)

***

## Forwarding from a Google Group

You can also use Google Groups with Wrangle. To connect, follow the steps below.

<figure><img src="/files/LF09ymTHfpg8T0OwqQab" alt=""><figcaption><p>Example Wrangle Inbox connected to support@your-company.io</p></figcaption></figure>

For this example, we're setting up a Google Group with an alias of `support@your-company.io`.<br>

1. You will need Google Admin Access to proceed. If you are not an admin, send your admin these steps.
2. Navigate to [admin.google.com](https://admin.google.com/).
3. Go to `Apps` > `Google Workspace` > `Gmail`.
4. Open the `Routing` section, and find `Email forwarding using recipient address map` .
5. Click to `Add Rule`.
6. Add the following to your new rule:

   1. Address: `support@your-company.io`&#x20;
   2. Map to address: `ticketing@mail.wrangle.io`&#x20;
   3. Messages to affect: Select either one.
   4. Routing options: Check the `Also route to original destination`  box.&#x20;

   <figure><img src="/files/RtiEb6uRrfLsNxWE4neU" alt="Example routing rule"><figcaption><p>Example Routing Rule to Connect A Google Group to Wrangle</p></figcaption></figure>
7. Click Save.

That's it! You should now be able to send messages to your Google Group `support@your-company.io`

and see tickets created in your Wrangle inbox.<br>