# AI Copilot

Once enabled, Wrangle will use context from previously resolved tickets in your inbox to help agents reply from the Wrangle web app. If you have [connected your inbox to Notion](/integrations/notion.md), Wrangle will also use your selected pages to suggest replies for your agents.

<figure><img src="/files/XrU1qcjqYKO3LB2C49GX" alt=""><figcaption><p>To get started, enable Copilot for your inbox</p></figcaption></figure>

{% hint style="info" %}
When enabling AI Copilot, Wrangle may take up to 24 hours to begin processing content from your inbox.
{% endhint %}

Once AI Copilot has been enabled, you'll see a Copilot button in the Wrangle web app:

<figure><img src="/files/Lw0yZVctatFpXzsn3ozN" alt="Copilot button in web app text editor"><figcaption><p>AI Copilot button within the ticket</p></figcaption></figure>

You can also use the `Suggest a reply` shortcut by typing `/`:

<figure><img src="/files/sABmCQjODwUoigYJyzZl" alt="Copilot shortcut in the ticket&#x27;s text editor"><figcaption><p>Accessing the AI Copilot shortcut within the ticket</p></figcaption></figure>

You will be able to edit any replies that are generated before you send them, as shown below:

<figure><img src="/files/CwsE5IjtEcFkoB9nThQU" alt=""><figcaption><p>Creating and editing a ticket reply using Wrangle's AI Copilot</p></figcaption></figure>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.wrangle.io/tickets/ai-powered-ticketing/ai-copilot.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.