# AI Copilot

Once enabled, Wrangle will use context from previously resolved tickets in your inbox to help agents reply from the Wrangle web app. If you have [connected your inbox to Notion](https://docs.wrangle.io/integrations/notion), Wrangle will also use your selected pages to suggest replies for your agents.

<figure><img src="https://3500333410-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M8Mly5TzbK30rAk6_PN%2Fuploads%2FNCFt7ldBF61qDNz9w7ur%2Fcopilot.png?alt=media&#x26;token=8578b227-fb8b-444a-8915-95f97e0cda02" alt=""><figcaption><p>To get started, enable Copilot for your inbox</p></figcaption></figure>

{% hint style="info" %}
When enabling AI Copilot, Wrangle may take up to 24 hours to begin processing content from your inbox.
{% endhint %}

Once AI Copilot has been enabled, you'll see a Copilot button in the Wrangle web app:

<figure><img src="https://3500333410-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M8Mly5TzbK30rAk6_PN%2Fuploads%2FSpUpVDgkYGyluE2hKDit%2Fcopilot.png?alt=media&#x26;token=a41a3365-24d8-4bb2-9540-d8350b1491af" alt="Copilot button in web app text editor"><figcaption><p>AI Copilot button within the ticket</p></figcaption></figure>

You can also use the `Suggest a reply` shortcut by typing `/`:

<figure><img src="https://3500333410-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M8Mly5TzbK30rAk6_PN%2Fuploads%2FhBffYSqizpuPUFbpTWP2%2Freply_copilot.png?alt=media&#x26;token=25eff0c4-2ad2-48b6-b119-07339d478cfe" alt="Copilot shortcut in the ticket&#x27;s text editor"><figcaption><p>Accessing the AI Copilot shortcut within the ticket</p></figcaption></figure>

You will be able to edit any replies that are generated before you send them, as shown below:

<figure><img src="https://3500333410-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M8Mly5TzbK30rAk6_PN%2Fuploads%2FSv2MUL8P86JhlOaMQal6%2Fwrangle_ai_copilot.gif?alt=media&#x26;token=e21e5305-606e-4e5a-99c0-d11f9b838630" alt=""><figcaption><p>Creating and editing a ticket reply using Wrangle's AI Copilot</p></figcaption></figure>