> For the complete documentation index, see [llms.txt](https://docs.wrangle.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.wrangle.io/tickets/ai-powered-ticketing/ai-copilot.md).

# AI Copilot

Once enabled, Wrangle will use context from previously resolved tickets in your inbox to help agents reply from the Wrangle web app. If you have [connected your inbox to Notion](/integrations/notion.md), Wrangle will also use your selected pages to suggest replies for your agents.

<figure><img src="/files/XrU1qcjqYKO3LB2C49GX" alt=""><figcaption><p>To get started, enable Copilot for your inbox</p></figcaption></figure>

{% hint style="info" %}
When enabling AI Copilot, Wrangle may take up to 24 hours to begin processing content from your inbox.
{% endhint %}

Once AI Copilot has been enabled, you'll see a Copilot button in the Wrangle web app:

<figure><img src="/files/Lw0yZVctatFpXzsn3ozN" alt="Copilot button in web app text editor"><figcaption><p>AI Copilot button within the ticket</p></figcaption></figure>

You can also use the `Suggest a reply` shortcut by typing `/`:

<figure><img src="/files/sABmCQjODwUoigYJyzZl" alt="Copilot shortcut in the ticket&#x27;s text editor"><figcaption><p>Accessing the AI Copilot shortcut within the ticket</p></figcaption></figure>

You will be able to edit any replies that are generated before you send them, as shown below:

<figure><img src="/files/CwsE5IjtEcFkoB9nThQU" alt=""><figcaption><p>Creating and editing a ticket reply using Wrangle's AI Copilot</p></figcaption></figure>