# Installing Wrangle in Teams

### Installation Steps

#### Step 1: Sign in to Wrangle

Go to [Wrangle](https://slack.wrangle.io/) and click **Log In with Teams**.

<figure><img src="https://3500333410-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M8Mly5TzbK30rAk6_PN%2Fuploads%2FYv7o5qiwjD4gDG2Tr5U1%2FScreenshot%202026-03-16%20at%209.14.17%E2%80%AFAM.png?alt=media&#x26;token=746c9f30-8b69-4965-a97d-23dbca6926fd" alt="Wrangle sign-in page"><figcaption></figcaption></figure>

#### Step 2: Authorize Wrangle in your Teams tenant

You'll be redirected to Teams to authorize the connection.

1. Review the permissions Wrangle is requesting
2. Click **Allow** once satisfied

{% hint style="info" %}
We take privacy seriously. [Wrangle is **SOC2 certified**](https://www.wrangle.io/security), so you can trust that your data is secure.
{% endhint %}

#### Step 3: Download Wrangle for Teams

After authorizing, you'll be redirected back to Wrangle to continue the installation process. Click Download Wrangle for Teams and then continue to the next step.

<figure><img src="https://3500333410-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M8Mly5TzbK30rAk6_PN%2Fuploads%2FRFK6wQOUPdY96xV24MuW%2FScreenshot%202026-03-16%20at%209.18.11%E2%80%AFAM.png?alt=media&#x26;token=a5bd1320-bbf6-4f30-944a-bc92a0cda00e" alt=""><figcaption></figcaption></figure>

#### Step 4: Install Wrangle for Teams

To install Wrangle in Teams, you'll need to be a Teams Admin or have the appropriate permissions to upload apps into your tenant.

<figure><img src="https://3500333410-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M8Mly5TzbK30rAk6_PN%2Fuploads%2FbqEUOV6clv78ljPxeOal%2FScreenshot%202026-03-16%20at%209.21.42%E2%80%AFAM.png?alt=media&#x26;token=5154828a-2b51-467a-b9b2-bd90af0157b5" alt=""><figcaption></figcaption></figure>

To install Wrangle into Teams:

1. [Open Microsoft Teams](https://teams.cloud.microsoft/)
2. Visit Apps > Manage your apps > Upload an app
3. Select the file you just downloaded and click Install

Once you are done, click Verify Installation to continue to Wrangle. If you run into errors with the verification, follow [the instructions below to add Wrangle to a specific Team](#how-to-add-wrangle-to-a-specific-team) before continuing.\
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That's it! You're now ready to [create your first inbox](https://docs.wrangle.io/tickets/getting-started-with-wrangle/wrangle-for-teams) to manage your tickets with Wrangle.\ <br>

#### How to Add Wrangle to a specific Team

If you run into an error verifying your installation or selecting a Team for use within an inbox, ensure you've added Wrangle to your Team.\
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You can do this following these steps:\
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1\. Open the Wrangle app within Teams. Visit the Apps page, and click Wrangle.

<figure><img src="https://3500333410-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M8Mly5TzbK30rAk6_PN%2Fuploads%2FdFlpjOPpBVYB6qQYqcmA%2FScreenshot%202026-03-16%20at%2010.39.20%E2%80%AFAM.png?alt=media&#x26;token=97b23efe-c881-4338-9413-b7ddab90c920" alt="Select Wrangle from your Apps in Teams" width="375"><figcaption></figcaption></figure>

2. Click the `Open` button and make sure to **Select a channel** in the menu shown below.

<figure><img src="https://3500333410-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M8Mly5TzbK30rAk6_PN%2Fuploads%2FJo21tf5FB4TH1aucJmTF%2FScreenshot%202026-03-16%20at%2010.42.44%E2%80%AFAM.png?alt=media&#x26;token=24f9096b-6c47-41d8-99af-e7a08330a9e6" alt="Select a channel in Teams" width="253"><figcaption></figcaption></figure>

3. Once you have selected your channel as shown above in Step 2, click `Go`.<br>

That's it! Wrangle is now available for use within your Team.