> For the complete documentation index, see [llms.txt](https://docs.wrangle.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.wrangle.io/tickets/getting-started-with-wrangle/wrangle-for-slack/enterprise-grid.md).

# Enterprise Grid

If you're part of a larger organization, there's a chance your company is using Slack's [Enterprise Grid](https://slack.com/resources/why-use-slack/slack-enterprise-grid). We've put together this guide to help you understand how to set up Wrangle within your grid.<br>

### Wrangle accounts are created at the workspace level

Within Enterprise Grid, many Slack workspaces can be connected to one another via shared admin controls and shared channels.\
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When you install Wrangle, you install into a single workspace. Due to how Enterprise Grid works, it's relatively easy to be working from a different workspace and not realize it.\
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When interacting with Wrangle, make sure you're using the workspace that you installed Wrangle into. If you're not sure which one that is, reach out via Slack or <support@wrangle.io> and we're happy to help.<br>

### Select a workspace to use with Wrangle

#### From the web

Using the Wrangle web app, you login by first selecting your Slack workspace as shown below:

<figure><img src="/files/adTdgiZ6xNb0IIitn8oV" alt=""><figcaption><p>Here we're logging in to the wrangle-eg-1 Slack Workspace</p></figcaption></figure>

If you accidentally login to Wrangle using a different Slack workspace, you might notice that your account looks different. Luckily, this is easy to fix. Just [logout](https://slack.wrangle.io/auth/logout), and log back in to the workspace you want to use Wrangle with.\ <br>

#### From Slack

Similar to the web, it's possible to be using Wrangle from Slack from the wrong workspace and not realize it. If you are accessing [Wrangle App Home](/best-practices/wrangle-app-home.md) and not seeing the content you expect, you may want to confirm that you are using Wrangle with the installed workspace.\
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**Via the Slack web app or a desktop client**

<figure><img src="/files/O81qAt3jB0uiy1PW2Xks" alt=""><figcaption><p>Use the workspace picker to change the workspace you are using with Wrangle</p></figcaption></figure>

**Via Slack on a mobile device:**

<div align="left"><figure><img src="/files/qqjoE5efbrSQIC6t0AV2" alt="Slack workspace picker on mobile"><figcaption><p>Open the workspace picker on mobile</p></figcaption></figure> <figure><img src="/files/DZek9J5bzlMFxPSh0uEe" alt=""><figcaption><p>Select a workspace to use with Wrangle</p></figcaption></figure></div>

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## FAQ

### I don't remember which workspace I installed Wrangle into. How can I find out?

1. Open the [Admin dashboard](https://slack.com/help/articles/115005594006-Guide-to-the-Slack-admin-dashboard).
2. Navigate to Integrations > Installed Apps.
3. Search for Wrangle.

### I am on a paid plan but I'm seeing that my trial expired. What happened?

You may be trying to access Wrangle from a different workspace than the one you installed Wrangle into. Follow the instructions above to [#select-a-workspace-to-use-with-wrangle](#select-a-workspace-to-use-with-wrangle "mention").

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### I don't see Wrangle's message shortcuts in my Slack Channel. Where are they?

You may be trying to access Wrangle from a different workspace than the one you installed Wrangle into. Follow the instructions above to [#select-a-workspace-to-use-with-wrangle](#select-a-workspace-to-use-with-wrangle "mention").