> For the complete documentation index, see [llms.txt](https://docs.wrangle.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.wrangle.io/tickets/setting-up-your-inbox/canned-replies.md).

# Canned Replies

Use canned replies to help agents reply to common requests. Canned reply names are searchable, so be sure to use clear, concise names for each reply to help agents easily find and use the right one.

<figure><img src="/files/tbw3fXEKIwzu5ZbsbHZp" alt=""><figcaption><p>Create canned replies to save time for your agents when replying to common requests</p></figcaption></figure>

{% hint style="info" %}
Not sure what your common requests are? Use [tags](/tickets/setting-up-your-inbox/tags.md) to categorize your tickets and track common themes!
{% endhint %}