# Ask Wrangle

<figure><img src="https://3500333410-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M8Mly5TzbK30rAk6_PN%2Fuploads%2FkukICfGZQgpxqMDOGp3Q%2Fask_wrangle.gif?alt=media&#x26;token=d4bbfcdf-e813-43e7-b878-8f6e016b19b5" alt=""><figcaption><p>Click one of the example questions, or write your own</p></figcaption></figure>

Wrangle's [AI powered reporting engine](https://slack.wrangle.io/reports/tickets/ask-wrangle) will analyze your tickets and provide you with a response, and link to view tickets that were used to generate the response.

After you receive an answer, you'll be able to rate whether or not the response was helpful; ratings help Wrangle to improve your reports over time. Click the thumbs up or thumbs down buttons to submit your feedback:

<figure><img src="https://3500333410-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M8Mly5TzbK30rAk6_PN%2Fuploads%2FyI4JxS92CLKgVick1bjI%2Fratings.png?alt=media&#x26;token=916da43a-8345-4cbb-9561-dd07467b68ae" alt=""><figcaption></figcaption></figure>

Use the inbox filter to select specific inboxes to use for reports, or leave it empty to ask questions about all inboxes.

{% hint style="info" %}
Users can Ask Wrangle about tickets within inboxes where they have a role of [Observer](https://docs.wrangle.io/tickets/setting-up-your-inbox/roles-and-permissions) or higher.
{% endhint %}

Ask Wrangle is part of our [Scale Plan](https://www.wrangle.io/pricing). If you're a current Pro customer and interested in taking it for a spin, contact us at `support@wrangle.io`.
