Editing Workflow Settings and Design

You can edit a workflow's settings from multiple places:

General settings

Here you can update your workflow name, change the question used to name each workflow instance, and toggle on the "Notify requesters by Slack DM instead of in the thread?" setting.

Edit Design

This will take you back into the workflow designer to update the workflow steps.

Users & Permissions

Here you can edit permissions for a specific workflow. There are four types of user roles: "Admin," "Observer," "Requester," and "No Access."

Here's a breakdown of what each role can see and do:

In addition to these different roles, you can also set permissions at both the workspace and individual level for any given workflow.

Default workspace permissions determine how the majority of your workspace interacts with a workflow, whereas individual permissions are the exceptions to the rule.

Here are some example workflows and how you might set up their permissions:

  • A personnel workflow for compensation adjustments and promotions that only people managers can use, the HR team can monitor, and the head of HR can edit.

    • Default: No Access

    • People managers: Requester

    • HR team: Observer

    • Head of HR: Admin

  • An employee expense reimbursement workflow that everyone in the organization can use, but that only the finance team can monitor and the head of finance can edit.

    • Default: Requester

    • Finance team: Observer

    • Head of Finance: Admin

  • A marketing content request workflow at a small company where only one employee manages marketing, and everyone else can submit a request.

    • Default: Requester

    • Marketing employee: Admin

By default, the default permission for everyone in your workspace is "Requester," and the permission for the person who created the workflow is "Admin."

If you're not ready to roll out a specific workflow in your workspace, consider temporarily setting its default permission to "No Access" so no one can request it before it's ready.

Open visibility from My Workflows view in Slack

Some workflows created before July 2022 may have had their permissions set from the "Edit Workflow Visibility" modal under My Workflows. That modal included the option to make the workflow open by leaving the "Who should be able to see this workflow?" field blank:

While visible to anyone, these workflows did not have a specific admin, and only assignees could edit an in-progress approval or task list. Any workflows with this field left blank will now have the default permission set as "Admin."

Export History

Here you can export the complete history of your workflow as a CSV. Once the export is ready, you'll have a message in the Wrangle app in Slack where you can download your CSV.


If you'd like to hide a workflow so no one can use it in Slack or edit it, you can archive it.

Archived workflows will appear in their own tab on the Workflows view. To restore an archived workflow, click "View Workflow," then "Restore Workflow" on the following page:

You'll be taken back to the workflow settings, where you can finalize your workflow restoration:

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